Privacy policy

This policy explains what personal data we process on www.riesenia.com, why, for how long and what rights you have.

1. Controller

Riešenia, spol. s r.o., Mestská 10, 831 03 Bratislava, Slovakia, Company ID: 35 948 345, Tax ID: 2022041186, registered in the Commercial Register of the City Court Bratislava III, Section Sro, File No. 37036/B.

Contact for personal data questions: info@riesenia.com, +421 2 555 65 726.

2. Contact form

• What data: full name, e-mail, message, topic of your enquiry and, optionally, company, phone and an indicative budget. We also store the language and the page from which you sent the enquiry.
• Purpose: handling your enquiry – replying, arranging a meeting and preparing a proposal.
• Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR). Optional data is provided voluntarily.
• Retention: 2 years from our last communication. If we start working together, we continue to process the data under the contract and applicable law (e.g. accounting records).
• Form protection: we use Cloudflare Turnstile against bots. We use your IP address only to limit the number of submissions from one address; we do not store it with your enquiry.

3. Cookies and analytics

Necessary cookies are needed for the website to work and to remember your choice in the cookie banner. Legal basis: our legitimate interest in running the website.

Analytics cookies (Google Analytics, Hotjar) and marketing cookies (Google Ads, Meta, LinkedIn, Leady) are used only with your consent given in the cookie banner. You can change or withdraw your consent at any time via the “Cookie settings” link in the footer. Withdrawal does not affect processing carried out before it.

Until you give consent, Google only receives anonymous cookieless signals (Google Consent Mode) that cannot identify you.

Leady identifies companies visiting our website based on their IP address. We use it only with your consent to marketing cookies.

A detailed list of cookies with provider, purpose and duration is below.

4. Who receives the data

The following processors and providers process data for us:

• Cloudflare – website hosting, form protection (Turnstile), image storage,
• Resend – sending new-enquiry notifications to our team,
• Sentry – logging technical errors on the website (without form content),
• Google (Analytics, Ads), Meta, LinkedIn, Hotjar, Leady – analytics and advertising, only with your consent.

We do not sell your data or share it with other third parties unless required by law.

5. Transfers outside the EU

Some of the providers above (e.g. Google, Meta, LinkedIn, Cloudflare, Resend, Sentry) may process data in the USA. Transfers are based on the European Commission adequacy decision (EU-US Data Privacy Framework) or standard contractual clauses.

6. Your rights

You have the right to:

• access your data and obtain a copy,
• have inaccurate data corrected,
• have your data erased,
• restrict processing,
• data portability,
• object to processing based on legitimate interest,
• withdraw your consent at any time (cookies via “Cookie settings”),
• lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava, www.dataprotection.gov.sk.

Send your request to info@riesenia.com. We will reply within one month at the latest.

7. Changes

We may update this policy, for example when we change the tools used on the website. The version published on this page always applies.

Effective from 29 October 2026.