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RIESENIA
sk

Email marketing and social media for repeat purchases

We set up emails, newsletters and social media so that customers remember you and come back, and you do not have to buy every order again through ads.

Ukážka automatizovaných e-mailových scenárov
  • Beneoshop
  • CB elektro
  • Cresco
  • Darex
  • Dublez
  • Elgas
  • Lunys
  • RajHračiek
  • ReginaImport
  • Svet nápojov
  • Technik Industry
  • Vaša lekáreň
  • YIT
  • iKAR

Email marketing and social media make sense when…

If you recognise yourself in at least one point, we will look at your communication, contact database and repeat purchases and tell you where we see the biggest untapped potential.

  1. Customers buy once and never come back

    Most of your orders come from new customers brought in by ads, who keep getting more expensive to win, while those who have already bought from you leave for competitors.

  2. You have a database you do not use

    You collect email contacts but only send them an occasional discount newsletter, and you lack the automations that would sell for you.

  3. Your communication has no plan

    Social media posts, newsletters and ads are made in a hurry, each a little differently, so your brand has no single recognisable voice.

  4. You compete mainly on price

    Customers cannot tell you apart from other e-shops, so they choose whoever is cheapest at the moment, which eats into your margin.

What we do

Customers need something different from a brand at every stage, so we do not stop at the first order – we make sure people get to know you, choose you and keep coming back.

  • Email marketing and newsletters

    Email campaigns with a clear goal, segmented by what customers buy.

  • Automated emails

    Welcome series, abandoned cart and post-purchase emails that run without daily work.

  • Repeat purchases and reactivation

    We get back in touch when a customer needs the product again or has not bought for a long time.

  • Social media management

    Posts and campaigns on Facebook and Instagram that build your brand and bring in customers.

  • Content plan

    Topics and formats for the coming months, tied to the season, new products and business goals.

  • Positioning and brand voice

    We define what sets you apart from competitors and carry it into everything you communicate.

Clients we grow with long-term

    • B2C e-shop
    • Stores
    • ERP integration
    Heureka Shop of the Year award
    10×
    of Slovak orders picked up in a store
    48 %

    Svet nápojov

    Premium spiritsWith us since 2015

    One system for the e‑shop, 8 stores and sales to 24 EU countries

    • Google Ads
    • E-shop migration
    Google Ads revenue
    +93.5 %
    conversion rate
    +37 %

    Lunys

    Food wholesaleWith us since 2021

    Nearly double Google Ads revenue even during the e‑shop migration

    • SEO
    • Lead generation
    enquiries from organic search
    +260 %
    acquisition costs
    −34 %

    Elgas

    Electricity and gas supplierWith us since 2023

    260 % more enquiries in the toughest year for the energy sector

Jana Martanovičová
“The results encouraged us – next year we will keep the momentum together and test further proposed ways of winning new clients.”
Jana MartanovičováMarketing manager, Elgas
Elgas

How we work together

  1. Customer analysis

    We look at your customer database, repeat purchases and when customers drop off.

  2. Strategy and content plan

    We design flows, campaigns and content for both email and social media.

  3. Launching automations

    We set up automated emails and connect them to your e-shop.

  4. Evaluation

    Every month, we track revenue from email and social media and adjust what does not work.

Frequently asked questions

What clients usually want to know about email marketing, social media and brand building.

  • What kind of email marketing makes sense for an e-shop?

    Automated emails usually bring the most, as they are triggered by customer behaviour: a welcome series, abandoned cart reminders, post-purchase emails and reactivation of customers who have not bought for a long time. Regular newsletters and campaigns then complement them.

  • Which email tools do you work with?

    We work with Ecomail and Mailchimp, for example. If you already use a tool, we adapt to it; if not, we recommend one that suits your e-shop platform and what you need from email marketing.

  • Do you also manage social media?

    Yes. We prepare a content plan, posts and campaigns for Facebook and Instagram and make sure your social media, ads and emails speak with the same brand voice.

  • Is brand building worth it for an e-shop that sells mainly through ads?

    Yes, that is exactly who benefits most. Until customers know you, they choose on price and you have to buy every order again through ads. A stronger brand means people search for you directly, choose you more easily and come back more often, which also makes performance campaigns cheaper.

  • How do you measure results?

    In email marketing, we measure the revenue brought in by individual emails and automations. For the brand, we track how many people search for you by name, what share of orders comes from returning customers and how often they buy.

  • How soon will we see results?

    Automated emails start bringing in orders right after launch because they work with people who already know you. Brand building is a long game, and its effect shows gradually as people search for you, recommend you and come back.

Ready to take your business further?

Vladimír Vanek

Vladimír Vanek

Chief Executive Officer & Founder

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